Shipping time 

 

Your satisfaction is our priority, but some of our products are not always in stock, that is why we are working with high performing suppliers in terms of replenishment.
This delay can sometimes stretch a case of delivery delays possible suppliers.
Once the preparation phase of your order we hand over your package to the carrier you have chosen late in the day that he may be delivered as soon as possible. Depending on the mode of transport chosen our carriers will deliver in 24 or 72 hours.
The average time of receipt of your order is 10 days (8 days for shipping + 48H for delivery for items not stored).
All orders will be closed within a delay of 14 days maximum.
After a period of 14 days the items available will be shipped, unavailable items will be removed from the order and be reimbursed as credit note in your account. 

 

Shipping by destination

shipping for france

CarrierDelivery TimeNameMax WeightMax Dimensions Max LenghtIncluding taxFree ShippingProduct Type exampleNon transportable products
relais colis (mondial relay) 72H relais L 30kg L+W+D = 150cm 120cm 5,90 € from 59 € conventional    Pyrotechnics 
chronopost 24H chrono 13 30kg L+2xW+2xD=300 150cm  8,90 € from 99 € conventional     Pyrotechnics 
heavy home delivery (mondial relay) 72H HOME 1 70Kg L+W+D = 250cm 240cm 9,90 € - voluminous water heater, annex, fridges, tank, big anchor)  
delivery on palets schenker joyaux 72H schenker 70kg -  

14,90 €

- non-standard+ fragile  (kayak, wc) Pyrotechnics 
 

Shippinf for corsica

CarrierDelivery TimeNameMax WeightMax DimensionsMax LenghtIncluding taxFree ShippingProduct TypeexampleNon transportable products
relais colis (mondial relay) 72H relais L 30kg L+W+D = 150cm 120cm 5,90 € from 59 € conventional    Pyrotechnics 
Colissimo 72H expert 30kg L+W+D = 250cm 150cm  8,90 € from 99 € conventional     Pyrotechnics 
heavy home delivery (mondial relay) 72H HOME 1 70Kg L+W+D = 250cm 240cm 29,90 € - voluminous + pyrotechnics water heater, annex, fridges, tank, big anchor)  
delivery on palets schenker joyaux 72H schenker 70kg -  

29,90 €

- non-standard+ fragile  (kayak, wc) Pyrotechnics 
 

shipping for Belgium

CarrierDelivery TimeNameMax Weight Max DimensionsMax LenghtIncluding taxFree ShippingProduct TypeexampleNon transportable products
relais colis (mondial relay) 72H relais L 30kg L+W+D = 150cm 120cm 6,90 € from 79 €  conventional    Pyrotechnics 
chronopost 72H chrono classic 30kg L+2xl+2xH=300 150cm  8,90 € from 99 €  conventional    Pyrotechnics 
heavy home delivery (mondial relay) 72H HOME 1 inter 70Kg L+l+H = 250cm 240cm 11,90 € - voluminous water heater, annex, fridges, tank, big anchor) Pyrotechnics 
delivery on palets schenker joyaux 72H schenker 70kg -   14,90 € - non-standard+ fragile  (kayak, wc) Pyrotechnics 
 

shipping for spain

Carrierdurée livraisonNameMax Weight Max DimensionsMax LenghtIncluding taxFrais de port gratuitProduct TypeexampleNon transportable products
relais colis (mondial relay) 72H relais L 30kg L+W+D = 150cm 120cm 6,90 €   conventional     Pyrotechnics 
chronopost 72H chrono classic 30kg L+2xW+2xD=300  150cm 8,90 €    conventional    Pyrotechnics 
heavy home delivery (mondial relay) 72H HOME 1 70Kg L+W+D = 250cm 240cm 49,90 € - voluminous water heater, annex, fridges, tank, big anchor) Pyrotechnics 
delivery on palets schenker joyaux 72H schenker 70kg -   59,90 € - non-standard+ fragile (kayak, wc) Pyrotechnics 
 

shipping for Switzerland

CarrierDelivery TimeNameMax Weight Max dimensions Max LenghtWithout taxFree ShippingProduct TypeexampleNon transportable products
COLISSIMO 96H colissimo OM 30kg L+W+D = 250cm 150cm  8,90 €    conventional    Pyrotechnics 
 

shipping for Luxembourg

CarrierDelivery TimeName Max WeightMax DimensionsLongeur maxIncluding taxFree ShippingProduct TypeexampleNon transportable products
relais colis (mondial relay) 72H relais L 30kg L+W+D = 150cm 120cm 6,90 € from 79 € conventional     Pyrotechnics 
chronopost 72H chrono classic 30kg L+2xW+2xD=300 150cm  8,90 €   conventional     Pyrotechnics 
heavy home delivery (mondial relay) 72H HOME 1 70Kg L+W+D = 250cm 240cm 29,90 € - voluminous water heater, annex, fridges, tank, big anchor Pyrotechnics 
delivery on palets schenker joyaux 72H schenker 70kg -   29,90 € - non-standard+ fragile  (kayak, wc) Pyrotechnics 
 

shipping for french overseas departements 

French Guiana, Guadeloupe, Martinique, Reunion, Mayotte, Saint Pierre and Miquelon
CarrierDelivery TimeName Max WeightMax DimensionsMax LenghtWithout taxFree ShippingProduct TypeexampleNon transportable products
COLISSIMO 10 days colissimo access DOM 30kg L+W+D = 250cm      69,90 €   dangerous products, pyrotechnics or voluminous excluded   Pyrotechnics 
 

shipping for the rest of Europe

Germany, Netherlands, Austria, Denmark, Finland, Great Britain, Greece, Ireland, Italy, Portugal, Sweden
CarrierDelivery TimeName Max WeightMax DimensionsMax LenghtIncluding taxFree ShippingProduct TypeexampleNon transportable products
chronopost 5 days chrono classic 30kg L+2xH+2xD=300 150cm  8,90 €   dangerous products, pyrotechnics or voluminous excluded   Pyrotechnics 

Products will be delivered to the delivery address the user has filled in the order.

 

Delivery FAQ

Do we deliver in collective address?

In the case of a delivery to a collective address, the user recognizes that the provision of ruedelamer.com for the delivery of the command stops at the actual delivery to the address specified in its collective control, even as the product can be approved by a third party. The transfer of risk to the user taking place at that time.
Due to numerous losses on these addresses, ruedelamer.com is not able to deliver local armies to SP type addresses.
In the case of a delivery in metropolitan France on some inaccessible areas (such as Ile de Ré, ...), the delivery is made on the nearest maritime center. Final delivery can then be carried by an independent carrier of carriers used by ruedelamer.com. This delivery may result in additional charges by the carrier, ruedelamer.com not support this additional cost.

How can I do if I am not available at the delivery?

During your absence a notice is deposited in your mailbox (requires that your mailbox is accessible). It will allow you to retrieve your parcel at the notified area or give you the terms of the second delivery.
For delivery on making appointment (heavy and bulky products), the carrier will contact the user directly to agree a delivery schedule. While away from the agreed schedules, the user must notify ruedelamer.com. Otherwise, the presentations will be billed by the carrier.

Check your products to reception!

Concerning receipt of parcels, ruedelamer.com urges the user to verify the apparent condition of products upon delivery. If an anomaly (damaged packaging, missing, damaged or broken products) the user :
- should describe precisely on the delivery condition of the package justifying its refusal
- will have to co-sign these reserves by the carrier
- have a period of 3 calendar days to report to ruedelamer.com by any means.

Therefore it is strongly recommended to the user to open the package in the presence of the carrier to ensure the absence of damages to the product.

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